Maintenance & Work Order Tracker

About this template

The Maintenance & Work Order Tracker turns your work order data into actionable insights. Stop digging through spreadsheets — see exactly where your maintenance dollars go and how quickly your team responds. **What you get:** - **Open work order board** — live count of open, in-progress, and completed work orders with priority flags - **Response time analysis** — average time from request to assignment, assignment to completion, broken down by category and property - **Cost breakdown** — maintenance spend by property, category (plumbing, HVAC, electrical, general), and vendor - **Vendor scorecard** — compare vendors by average cost, response time, and completion rate - **Trend analysis** — monthly work order volume, seasonal patterns, and recurring issues by unit or building - **Tenant request heatmap** — identify units or buildings generating the most maintenance requests **How it works:** Export your work order history as a CSV from your property management platform. The template auto-detects standard fields (date opened, date closed, category, cost, assigned vendor, unit, property). Refresh your data anytime by re-exporting and replacing the CSV. Includes AppFolio work order export mappings out of the box. Buildium and Yardi mapping guides included in the docs.